Surya Hotels Ltd hotels in Kew, London

"Shower needed repair, broken electric wall socket not a big deal,lovely staff generally quite and a lovely location, road noise but not overly loud, I'm very sensitive to noise, so only annoying part was a hearing test type of tone that was persistent through the night it was there one night and not the next. The nature and Horsley towers were beautiful, reasonably priced stay."

"Looks like it could be brilliant. However my need for an accessible room was not passed to the hotel (they said) - so I didn’t get one. I arrived in the dark and it was really difficult to find my way to the hotel itself - there hadn’t been any advance information about the barrier or where the intercom (obscured by foliage) was. As a disabled person it was difficult to get out of the car and read the notice on the barrier (which didn’t give info about the intercom - just gave a phone...