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"Friendly Staff, amazing views, and beautiful views "

"Simply fantastic :)"

"excellent customer service, beautiful property, nice onsen and amenities, but found a used wet towel when we checked in, in our room :("

"After a few rainy days in Tokyo, we arrived at this hotel still under grey skies, and with not much hope of seeing Mt. Fuji. Hiowever, on opening the curtains the next morning...Wow!! What a site! The view of Fuji from our room was stunning, magnificent! The room was nice an big, although perhaps a little dated (some USB ports would be nice!), but overall, can't complain! We took advantage of the hotel shuttle bus into town, which is very useful, although could be more frequent than once an hour, and has to be pre-booked during busy hours (early morning etc). Additionally, the final service back from town is 19:45, which means there's not really an opportunity to experience the restaurants in Fujikawaguchiko unless you get a taxi back. But to be honest, I would have happily walked back to the hotel to see that view!"

"Friendly staff, clean, delicious food and a nice, warm private Ryokan that you can reserve. You also get your own Yukatas to walk around in if you wish☺️"

"This was a fantastic stay! Great views of Mount Fuji and good walking distance to dining options. "

"Excellent service and quality."

"Hanaori was beautiful and fun! Onsen was so relaxing and pleasant, food was delicious, and the town was kawaii! "

"Beautiful hotel- lovely surroundings. Stayed in the corner room on the forest tower and the room was fantastic- lovely view. So nice to use the onsen on the sixth floor of this building. Staff of course are amazing. Do be sure to stroll the garden- so beautiful. Breakfast is an affair each morning- felt very pampered. Highly recommend."