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Suite Florencia

3.5 star property
Colonial guesthouse with spa services and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suite Florencia

Interior detail
Basic Room, City View
Point of interest
Living area
Garden

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • Laundry
    Laundry
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is €68
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room (800)

Deluxe Double Room (800)

Deluxe Double Room (800)

Highlights

Air conditioning
Connecting rooms available
Frette Italian bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
Champagne service
Daily housekeeping
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, City View

Basic Room, City View | Street view

Basic Room, City View

Highlights

Air conditioning
Connecting rooms available
Frette Italian bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
Champagne service
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Connecting rooms available
Frette Italian bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
Champagne service
Daily housekeeping
  • 20 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Air conditioning
Connecting rooms available
Frette Italian bed sheets
Premium bedding
Rainfall showerhead
Private bathroom
Champagne service
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Air conditioning
Connecting rooms available
Frette Italian bed sheets
Premium bedding
Private bathroom
Rainfall showerhead
Hairdryer
Champagne service
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
Calle Maestra Nicolasa 8 altos, entre Cuba y Colon, Santa Clara, 50100

What's nearby

  • Vidal Park - 2 min walk - 0.2 km
  • La Caridad Theater - 5 min walk - 0.5 km
  • Monumento a la Toma del Tren Blindado - 11 min walk - 1.0 km
  • Estatua Che y Niño - 16 min walk - 1.4 km
  • Museo Memorial al Che - 3 min drive - 2.2 km

Restaurants

  • ‪Cafe Literario - ‬1 min walk
  • ‪La Bugambilia - ‬2 min walk
  • ‪Casona Guevara - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cafetaria BurgueCentro - ‬3 min walk

About this property

Suite Florencia

Guest house in the city centre
You can look forward to a terrace, an art gallery on-site and a garden at Suite Florencia. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant offers breakfast, brunch, lunch and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff
  • Luggage storage, a 24-hour front desk and tour/ticket information
  • Coffee/tea in reception
Room features
All guest rooms at Suite Florencia offer comforts, such as premium bedding and air conditioning, as well as amenities, such as safes and room service.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • A personal chef and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 3 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Built in 1930
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Frette Italian sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • Champagne service
  • Chef service
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 3 and younger are not allowed at this property; all guests older than 3 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: USD 3 per night (328 ft away)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Suite Florencia Guesthouse Santa Clara
Suite Florencia Guesthouse
Suite Florencia Santa Clara
Suite Florencia Guesthouse
Suite Florencia Santa Clara
Suite Florencia Guesthouse Santa Clara

Frequently asked questions

Is Suite Florencia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Suite Florencia?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Suite Florencia on 24 Nov 2024 start from €68.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Suite Florencia?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Suite Florencia?

Checkout is at noon. Late checkout is available for USD 20 (subject to availability).

Does Suite Florencia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Suite Florencia located?

Located in the heart of Santa Clara, this guesthouse is within a 5-minute walk of Vidal Park, José Martí Provincial Library of Villa Clara and Iglesia de la Santísima Madre del Buen Pastor. Museo de Artes Decorativas and La Caridad Theater are also within 10 minutes.

Suite Florencia Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 45 out of 50 reviews" "
Rating 8 - Good. 3 out of 50 reviews" "
Rating 6 - Okay. 1 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good guesthouse with extraordinary hosts
Nice room with air conditioning. Nice living areas. Extraordinary hosts, who go the extra mile to help. Breakfast is extremely good. Parque Vidal is just a stone throw from the guest house.
Stayed 2 nights in Jul 2024

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful home!
Lovely old world colonial home with great staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly people and a lovely hotel. Had two great dinners as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

VIVIANA CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Super friendly staff, a beautiful house in the heart of Santa Clara.
Stayed 1 night in Feb 2024

10/10 Excellent

Tadayuki

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel the stuff is very kindly the breakfast is is excellent finest
Stayed 2 nights in Jan 2024

10/10 Excellent

Marie-Eve

Stayed 3 nights in Jan 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2023

10/10 Excellent

Nicola Matteo

Stayed 2 nights in Dec 2022

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a really beautiful space in a convenient location. The service was outstanding - friendly and helpful. I would recommend Suite Florencia to anyone.
Stayed 2 nights in Mar 2020

10/10 Excellent

Stephan, Ottawa, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a Canadian who visited and stayed at Florencia in Santa Clara for 2 nights. I had the city view room, centrally located and only a 2 minute walk to the central Square. My room was clean, the bed super comfortable, and the air conditioning worked well. For such an old building, it has been renovated very nicely, with some modern touches, while keeping true to its colonial character. The owners, Gloria and Gabrielle,her being Cuban and his being Italian, are super hosts. Gloria helped me out of a money bind when my visa and atm card didn't work. I had to get money wired from Canada through Western Union, but in Cuba, a non resident can't receive the funds, only a Cuban. She went with me 2 times to the Western Union place and waited with me to receive the money; the first time there was a problem with the transaction but the second time was a success. If it hadn't been for her, I wouldn't have had any money to drink or eat. I owe her immensely all my gratitude. As well, she is a wealth of information of Santa Clara and its history and she is happy to share it with you. As for Gabrielle, he does the cooking for the menu they offer. You'll have no reason to eat outside the hostal because the food is to die for. You can compare it to Micheline 5 star 3-5 course meals but without the expense; quite reasonably priced and you know it's prepared safely. Without a doubt, this was a wonderful stay and look forward to returning.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gloria’s local knowledge of things to see and do in and around Santa Clara was excellent! Gloria’s husband is from Florence Italy. Meals were fantastic! Your own personal chef! WOW!
Stayed 3 nights in Dec 2018

10/10 Excellent

Mike, Cardiff, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. More like a boutique hotel
This place is an oasis like no mother I experienced in Cuba. It is not a hotel but is well above the usual hostal in Cuba. I would describe it more as a boutique hotel. The owners are wonderful with one an always smiling local and the other an excellent Italian chef. They make a great combination. The breakfast alone is worth the stay (amazing fruit platter and bread comes with four different home made jams as well as home made peanut butter!) but make sure you also have at least one lunch or dinner here too.
Stayed 1 night in Apr 2018

2/10 Terrible

Connie, BC

Disliked: Staff & service
Impossible to reach owner
We booked here and paid in advance then had no luck getting a bus to Santa Clara due to Cuban busses being so overbooked. I tried to call and cancel for 2 days and the phone number never worked or there was no answer and no other way to reach the owners. Also, they do not provide refunds no matter what the reason, so beware that if your plans change, you are out the money.
Stayed 2 nights in Mar 2018

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice people, central location, very good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Holger

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war ich das erste Mal dort. Und wie immer wurden wir herzlich empfangen. Die Gastgeber sind jederzeit ansprechbar, haben immer ein Lächeln für den Gast und sorgen dafür, dass man sich einfach nur sehr wohl fühlt. Für mich die top Übernachtung in Santa Clara. Das Frühstück und auch das abendliche Essen verdienen eigentlich einen Extra Stern. Hasta luego y gracias por todos
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis/Leistung super! Sehr schöne Unterkunft und wunderbare Gastgeber! Santa Clara kann man gut zu Fuss erkunden. Ist alles in der Nähe. Es ist alles in gutem Zustand und sehr gemütlich. Das Frühstück auf der Terrasse war sehr lecker.
Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hebben enorm genoten van ons verblijf bij deze Casa. De ligging is perfect tov het centrale plein en de accommodatie zelf is onberispelijk. We hebben nergens in Cuba zulke lekkere bedden gehad en de ruimte buiten de kamers om te relaxen is groot met veel verschillende stoelen. De kamer werd dagelijks schoongemaakt. Het ontbijt dat wij dagelijks voorgeschoteld kregen was meer dan we op konden en iedere dag zeer gevarieerd met fruit, brood, verschillende jam, omelet en iedere dag een andere typische Cubaanse lekkernij. Wat het verblijf echter helemaal afmaakte was de aanwezigheid van Mirella en Lydia. Deze dames zorgen voor een unieke sfeer en staan altijd klaar om te helpen. Wij raden deze Casa van harte aan.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de charme, grand confort, privilégier les chambres sur le patio plus calme. Petit déjeuner sur terrasse envahie de plantes vertes, très agréable.
Stayed 1 night in Mar 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Übernachtungsmöglichkeit gutes Frühstück
Stayed 2 nights in Feb 2024

8/10 Good

Hiroyuki

Stayed 2 nights in Jan 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bestes Frühstück, das ich während meiner gesamten Kuba-Reise hatte. Die Unterkunft ist sehr schön eingerichtet und sauber. Leider hatte ich während meiner Übernachtung etwas Pech, da nebenan eine laute Party in einer Bar die ganze Nacht andauerte.

10/10 Excellent

Antonio

Travelled with partner
Liked: Amenities
Alojamiento con mucho encanto, en un edificio colonial de principios del siglo XX rehabilitado que conserva muchos elementos originales. Personal muy amable, permitieron que ocupásemos la habitación antes de la hora que figura en las normas. Muy buen aire acondicionado en la habitación, cama grande y muy confortable y muy buena ducha en el baño. Estupendo y abundante desayuno con productos caseros, servido en una terraza muy agradable. Totalmente recomendable.
Stayed 1 night in Dec 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein echtes Juwel unter den Privat-Unterkünften. Alles war tipptopp sauber, funktionierte und war wunderschön eingerichtet. Unbedingt empfehlenswert ist das Frühstück auf der Terrasse. So frisch, reichhaltig und lecker haben wir sonst nirgends gefrühstückt. Dazu liegt die Unterkunft fußläufig vom Busbahnhof und der Innenstadt entfernt. Das Beste aber waren die Menschen in der Casa, die uns jeden Wunsch von den Augen ablasen, super informierten und organisierten und mit uns lange, interessante Gespräche führten. Ich kann die Casa uneingeschränkt weiter empfehlen!
Stayed 2 nights in Oct 2023