Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel

3.5 star property
Eco-certified Windsor hotel in Sandwich with a fitness centre

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel

Indoor pool
Exterior
Standard Room, 2 Queen Beds
Breakfast, lunch and dinner served
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
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Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Sofa bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Map
1855 Huron Church Road, Windsor, ON, N9C2L6

What's nearby

  • University of Windsor - 3 min drive
  • Ambassador Bridge - 4 min drive
  • Detroit Windsor Tunnel - 7 min drive
  • Caesars Casino - 7 min drive
  • MGM Grand Detroit Casino - 10 min drive

Getting around

  • Millender Center Station - 8 min drive
  • Detroit Station - 15 min drive
  • Windsor, ON (YQG) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Busker's Submarine - ‬2 min drive
  • ‪Piccolo's - ‬2 min drive
  • ‪Tim Hortons - ‬4 min walk

About this property

Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel

Eco-certified hotel near University of Windsor
Located close to Ambassador Bridge and Caesars Casino, Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel provides shopping on-site, dry cleaning/laundry services and a fireplace in reception. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Grill 55, offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as basketball. In addition to a bar and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-in
  • A porter/bellboy, a gift shop and a TV in reception
  • A ballroom, free newspapers and multilingual staff
Room features
All 214 rooms include comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with hydromassage showers and shower/bath combinations
  • 37-inch HDTVs with premium channels
  • Fridges, on-request microwaves and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, Khmer, Polish, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 12.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grill 55

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,582 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20, per pet, per night, plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 per cent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person
  • Self-parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Holiday Inn
Holiday Inn Ambassador
Holiday Inn Ambassador Hotel Windsor Bridge
Holiday Inn Windsor Ambassador Bridge
Holiday Inn Windsor Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge
Holiday Inn Suites Windsor Ambassador Bridge
Holiday Inn Suites Windsor Ambassador Bridge an IHG Hotel
"Holiday Inn Suites Windsor Ambassador Bridge an IHG Hotel"

Frequently asked questions

Does Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 11 PM.

Is Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CAD 50 per stay and a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel?

Self-parking is available for CAD 12.50 per night.

What time is check-in at Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel located?

Located in Sandwich, this eco-certified hotel is 1.3 mi (2 km) from University of Windsor and 2.3 mi (3.7 km) from Ambassador Bridge. Caesars Casino and Hollywood Casino at Greektown are also within 6 mi (10 km).

Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 1000 reviews" "
Rating 8 - Good. 343 out of 1000 reviews" "
Rating 6 - Okay. 150 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 72 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Stayed 1 night in Feb 2023

6/10 Okay

Joseph Chibueze

Business traveller
Disliked: Amenities, property conditions & facilities
Nothing

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Average Hotel.
Had to upgrade me to Suite due to the fact could not supply me with requested equipment such as microwave and refrigerator. I did communicate in person with personnel and was told it would be there. Upon rival no such thing which they upgraded me.
Stayed 2 nights in Jan 2023

8/10 Good

Donald E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay for Parking, C'mon Man!
The hotel was nice, but I didn't understand the parking fee. There was plenty of parking out front! Scam?
Stayed 1 night in Jan 2023

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good

2/10 Terrible

Abdelnaser

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
not good

10/10 Excellent

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly, helpful staff!
Stayed 1 night in Jan 2023

6/10 Okay

Donna

Travelled with partner
Liked: Property conditions & facilities
The hotel is nice overall. I really, really dislike almost killing myself in the shower because it was so slippery. I actually hurt my back trying not to fall.

10/10 Excellent

dharmandra

Stayed 1 night in Dec 2022

8/10 Good

Brian

Stayed 2 nights in Dec 2022

6/10 Okay

Justin

Disliked: Amenities

6/10 Okay

Natalie

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We had to switch rooms because the ceiling was leaking and our room was also right next to the elevator (very noisy). The staff was great. The pool room was cold and so was the pool. The hot tub was not working properly either and yes, it was also cold. The main reasons I chose this hotel was for the pool and hot tub and neither were good unfortunately.
Stayed 1 night in Dec 2022

10/10 Excellent

Sumera

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool

6/10 Okay

Launa

Liked: Cleanliness, staff & service, amenities
They charge for parking be aware of that,to park outside in Windsor .

8/10 Good

Albert, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Vinnie

Stayed 1 night in Dec 2022

6/10 Okay

Guy

Liked: Staff & service, amenities
The room appeared to be rundown and ready for some refreshing. Walls had scuffs and marks and in bathroom you could see tape for drywall taping through the paint in the ceiling. Also mold around tub and on ceiling. Unit to cool/ heat made a click noise most of the nite. Eventually turned it off. POSITIVE: checkin staff good, bed comfortable/ pillows also. Room clean . Not worth the price paid though. Had not been here for a while and maybe not for a while again. Lastly hard to tell if grill55 was open and is there a bar in evening. New reno closes off the area and does not feel welcoming to come in.

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overbooked. When I arrived, they did not have a room for me. They tried putting me in a room with no working shower, no bedding, and holes in the wall. Then they came up and apologized for giving me that room because it wasn’t meant to be booked. They moved my son and I to a new floor. The room had no bed at all, just a single pullout couch. And no phone. The phone was the least of my problems but did make it even more frustrating because I had to try to look up the number for front desk myself. Then they came back up and apologized because they didn’t realize we actually wanted beds. My son is 14. It’s inappropriate for me to share a bed with him. They said they would fix it, but didn’t come back up. We dragged everything back downstairs and talked to the front desk who told us they had done everything they could and had offered a room. I asked for a manager, they said no one was available but I could phone on Monday. I asked for a refund since I at that point had to drive home, they refused. It was the worst experience I’ve ever had. I was exhausted. Thankfully Expedia helped out but the hotel itself was horrible!!!! I’ll never book again at a holiday inn.

10/10 Excellent

Andre R

Stayed 1 night in Nov 2022

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hockey tournament, kids running & yelling up & down halls until late (2AM) both nights & knocking on the doors & laughing about it

8/10 Good

Melanie

Stayed 1 night in Nov 2022

8/10 Good

Faiz, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

6/10 Okay

Denise

Stayed 1 night in Nov 2022

8/10 Good

Mihai A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late. Front desk clerk was very pleasant and helpful
Stayed 1 night in Nov 2022