Bacalar Hotel Guide - Pet Friendly Hotels in Bacalar, Quintana Roo

"Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar! "

"Such a magical peaceful place surrounded by nature. The customer service was great with such a friendly staff. Was also greatly located. Highly recommend. "

"We were treated like Family! Everyone in the entire hotel went beyond to make us feel awesome!"

"Clean, rooms were nice, staff was very helpful and the restaurant food was very good. "

"While the hotel is in a convenient area with lots within walking distance, and the facilities are also nice in appearance, I was very disappointed with the cleanliness of our room. There was a dead cockroach that had been there so long its legs had fallen off. The sheets were not clean, the walls had smudges and marks all over them. It’s as if they hadn’t cleaned the room in months and forgot to do anything after the last person checked out (other than make the bed). There was also no toilet...

"Great stay, great location and great amenities. Kayaks and Paddle boards included which makes it great to not have to book another activity on the lagoon. Front staff very helpful and happy to give you all the tools to get by by yourself around town"

"Location was perfect - walking distance to everything (bus station, lagoon, centro) Place was spotless Claudia was always available on WhatsApp for any questions we had and even helped us get a transfer to Guatemala Thank you so much we were really happy with our time here "

"The place was beautiful. Will definitely be back."