Palace Resorts hotels in Cozumel, Quintana Roo

"As 6 time repeat customers,this is the only resort that we would always go to.It is just so quaint and quiet and relaxing.The food options are incredible and the staff are just so warm and inviting.Everyone at the resort works so hard to make your stay enjoyable.Snorkeling is fantastic right in front."

"Beautiful resort. Good food and drink options. Friendly staff. "

"Beautiful pool area and right on the beach and a great snorkeling spot. We rented a scooter for the week and it was perfect for transportation into town (which is just a couple miles away) for excursions, shopping, food, etc. The restaurants right across the street are excellent. The rooms were clean and they give you bottled water everyday. They also provided beach towels. My husband and I stayed one week here and we won’t hesitate to be back. "

"The staff is friendly and hospitable. Beautiful, clean pools and pool decks. Good food and restaurant options. "

"I reported the nosy air conditioner unit 3 times. Not only did it sound like a jet engine, but it kept the room freezing and the dehumidifier part did not work. All our clothes were damp They wouldn’t or couldn’t fix it. "

"We traveled to the Explorean for 2 weeks January 16-30 2024. We had a wonderful experience. Facilities: 5*. Excellent restaurant available all day. Pool wonderful and warm. Lovely walking paths to listen to birds. Bar includes all top-shelf spirits. Little sweets display had some amazing desserts. Rooms: 4*. Clean and comfortable. Need more storage though. Quiet. Lots of hot water. Wish they had screen doors on porch. Staff: 5* plus another 100*. They really make this place. Julio, Jaciel, Armando and Nestor leading activities are gems of humans! We will return because of them. Gabriel and Fermin at restaurant were very attentive servers. Activities: 5*. Although we prefer water activities, all were well-organized and, of course, included. What's not to love? Location: 5*. Super close to airport. Tucked in behind Fiesta Americana (you get all their facilities, which are amazing). About a 5 minute walk to beautiful waterfront with prime snorkeling right there. Cevecheria, grill, and breakfast and lunch buffet are there as well and food was wonderful. Staff serve drinks to you wherever you sit. Lots of Bali beds and loungers. Resort is for those who love nature, small resorts, and who have good mobility (some up and down areas). Safe and chill. Amazing value for price. Highly recommend! There aren't enough characters here for me to rave about the Explorean. Can't wait to return soon! "

"We love this property. Easy and clean. The staff is so nice and accommodating. "

"Had a great time. But wish more than one elevator worked in building 2. Also more coffee pods "

"Great locstion"