Hoang Mai Hotel Guide - Hotels with Bar in Hoang Mai, Hanoi

"My family of 4 stayed in this lovely hotel twice, during our 16 days in VietNam. The staff, including the front desk Anna ,Angela and the doormen/ porters were extremely helpful. They gave us advice on where to eat, tours available, etc. Most helpful was allowing us to leave our luggage with them, when we took side trips to SaPa and Halong Bay. It relieved our anxiety, and everything was fine when we came back. Daily breakfast was very good, and rooms are spacious and clean. I highly recommend this wonderful hotel."

"Good location. Fresh, clean rooms"

"This hotel was fantastic. Right in the heart of the old quarter and only a stroll away from everything, we loved it. We were able to get connecting rooms, with a little corridor that we could lock off , so we were all together. Hanoi is a very busy place it can be quiet overwhelming, especially with young children, so to have the comfort and peace of this hotel was needed at the end of a very busy day. The manager Jimmi was very helpful - he even sent on a bag we had left behind - the other staff members were so friendly. They did not push us to book tours with them and were very helpful in suggestions for restaurants etc. The breakfast staff were lovely and the food was great - the kids loved the banana/ chocolate pancakes. Thank you to the staff once again , we really enjoyed the stay at this great little hotel. "

"Fantastic stay. Right in the heart of the old quarter. You could walk all around. Great breakfast also and a really comfortable room. The staff is absolutely amazing. Highly recommended."

"Beautiful property. Friendly and patient staff members. Great experience."

"Just amazing exp"

"Loved it"

"Staff are nice and friendly"

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction. "