Caribbean Islands Hotel Guide - All Inclusive Hotels in Caribbean Islands, Caribbean

"Great hotel. I enjoy going every year. The only thing I suggest they verify is the security guard st the entrance in the morning shift that lacks customer service. You expect to be welcome and the lady has attitude Problem. "

"Excelente lugar, el Sr. Pedro Hernandez siempre se preocupó porque nuestra estasdia fuera amena."

"The staff was amazing "

"The entire staff here is amazing. Everyone is friendly and welcoming! Our butler Alvero was excellent, always with a smile on his face! Anything we needed, he made it happen! Service was fantastic!!!! Food and drinks not the best. However, great coffee shop and entertainment staff. Rooftop room was nice, we enjoyed it and thought it was worth it, we had a great vacation. Loved the pools but the beach has too much seaweed so we couldn’t swim which was a little disappointing but overall great resort! Recommend!!"

"The staff was very kind, courteous, and friendly. We frequently dealt with Bellman Carlos and bartender/server Ramon who were awesome to speak with. The property location was interesting because despite the clouds over the relatively close rainforest, the sun consistently found itself over the property. Conveniently located near popular local business and locations. Would definitely visit again. One small takeaway was we might have asked for a different room when we arrived - we found some undesirable spots in the room. This didn’t take much away from our overall experience. "

"The hotel and staff were wonderful, but I have a few complaints. First I wish the hotel had Dominican food. I also wish they had jet ski rentals. The AC was not cooling enough in my room so there was a fan that was needed directly above the bed that was on nonstop which I wouldn’t prefer. The water pressure in the sink was poor. My door to my room needed to be cleaned or painted as it very dirty. Portofino restaurant could be better."

"Very enjoyable stay. Our concierge Ismael was fantastic helping us with any questions that we needed answered "

"This resort was very quiet and peaceful. There are many many things to do, many places to sit, eat, and drink. The staff was phenomenal honestly. That is what made my stay wonderful. "

"The staff was amazing and so much fun. always something to do there. "