Pan Pacific Hotels & Resorts hotels in Heraklion, Crete

"Good sized room. Very clean. Close to restaurants, shopping. Exactly where you want to be in the city center. Fresh, hot and tasty breakfast options. Helpful and friendly staff. We would most definitely return."

"The location was ideal. Very close to the harbor, shopping centre, close to eating places.Minutes walk to the ferry crossing to Athens. The staff was always available and very helpful."

"Easy to find at night"

"We traveled as a family: two of us and our 1.5-year-old. The room we stayed in was spacious. The beds were relatively comfortable, and the room was clean and well maintained. The biggest treat was the view. We had a room on the fourth floor with a spectacular view of the bay and the sea beyond. Breakfast was served on the top floor, and the dining area also had a spectacular view of the sea. The breakfast options were some of the best we experienced, including self-made Greek coffee and a self-assembled traditional Cretan meal, a hand juicer to make your own fresh orange juice an loads of other options for food and drinks. In January, the room was a little chilly and slightly humid, and this was an unpleasant combination. But thankfully the heating element worked well enough, and we made it fairly comfortable in the end. The staff were very friendly. There is a small tea/coffee bar on the ground floor which needs to be serviced by the concierge. There is no tea kettle in the room itself! This was probably the only downside for our stay since we would have liked to warm up some of the water for our daughter or had the ability to make tea ourselves. Lastly, there is a laundry business just a few steps away from the hotel. The man who runs the business dropped off our clean laundry at the hotel. So, keep this option in mind as you travel. As a whole, this hotel was excellent. Get a room with a sea view. It is worth it."

"I really enjoyed my time here , I would recommend it to anyone travelling to Heraklion. The rooms are comfortable,and the staff are wonderful, Maria at the front desk is so kind and helpful,but all the staff here have been great! Breakfast is great as well . "

"My husband and I have both traveled internationally but neither of us have ever experienced the type of gracious and considerate hotel staff. Each and every one we encountered was amazing. This was really proven when my husband, who has heart problems, had to be taken to the hospital. They arranged a car to take me (while my husband was in the ambulance) and deliver both of us back home upon release. This was our first visit to Crete, for our 30th anniversary and we could not have been more pleased with our accommodations. "

"Great location "

"We had an excellent 6 nights at Lato. The property is very well maintained. Someone is always cleaning! The breakfast is delicious with MANY items from which to choose! Staff is quick and attentive. We ate a few times in the hotel restaurant. Our meals were excellent. The wine list is short but selective and reasonably priced. The wait staff were highly attentive and professional. Their thoughtfulness added to the positives of our meals."

"Location was fantastic and, so close to everything. Staff were very friendly and helpful and room was really comfortable. Only downside was the room we were in, you could hear all the traffic noise outside. We hope to visit again soon."