Finest Punta Cana by The Excellence Collection - All Inclusive

5.0 star property
Escape to an all-inclusive paradise where crystal-clear waters meet luxury amenities like 17 bars and world-class spas. Savor international flavors while making memories that last.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Finest Punta Cana by The Excellence Collection - All Inclusive

Beach/ocean view
Private beach
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Pool
  • On private beach
  • Housekeeping

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 34 of 34 rooms

Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Private bathroom
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Swim-Up Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Private bathroom
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Private bathroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Junior Suite Garden Or Pool View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Pool Family Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
  • 163 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Finest Club Family Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Private bathroom
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Beachfront Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Finest Club Pool Family Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Finest Club Imperial Family Suite with Plunge Pool

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
  • 232 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Beachfront Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FAMILY SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Private bathroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Junior Suite Garden Or Pool View

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000

What's nearby

  • Sirenis Aquagames Water Park - 13 min walk
  • Macao Beach - 19 min drive
  • Cana Bay Golf Club - 26 min drive
  • Iberostar Golf Course - 27 min drive
  • Arena Gorda Beach - 28 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬14 min walk
  • ‪Lobby Bar - ‬18 min walk
  • ‪Carnival - ‬19 min walk
  • ‪Spoon - ‬16 min walk
  • ‪Wink - ‬16 min walk

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

Luxury all-inclusive property near Sirenis Aquagames Water Park
Take advantage of a swim-up bar, a coffee shop/cafe and a garden at Finest Punta Cana by The Excellence Collection - All Inclusive. Indulge in a body treatment, a massage and a facial at the on-site spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes and Pilates classes are offered at the gym; Finest Punta Cana by The Excellence Collection - All Inclusive also has 17 bars and a free children's club. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free valet parking
  • A round-trip airport shuttle (surcharge), massage treatment rooms and wedding services
  • Coffee/tea in reception, a lift and a vegetable garden
  • Guest reviews speak highly of the family-friendly amenities, beach locale and pool
Room features
All 455 rooms boast comforts, such as 24-hour room service and free international calls, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with Jetted bath and free toiletries
  • 65-inch Smart TVs with digital channels
  • Eco-friendly cleaning products, free infant beds and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 11 restaurants
  • 17 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brass Steakhouse
  • Duke's Lobster & Seafood
  • Lizo
  • Melting Point
  • The Market Kitchen

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Pilates classes

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (149 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (114 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 238 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Finest Punta Cana
Finest Punta Cana by The Excellence Collection All inclusive

Frequently asked questions

Does Finest Punta Cana by The Excellence Collection - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Finest Punta Cana by The Excellence Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Finest Punta Cana by The Excellence Collection - All Inclusive?

Valet parking is free at this property.

What time is check-in at Finest Punta Cana by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Finest Punta Cana by The Excellence Collection - All Inclusive?

Checkout is at noon.

Does Finest Punta Cana by The Excellence Collection - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 238 per vehicle applies.

Are there all-inclusive benefits at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yes, the property is all-inclusive. Activities include football, aerobics classes, language classes and more.

Where is Finest Punta Cana by The Excellence Collection - All Inclusive located?

This Uvero Alto property is on the beach, 0.6 mi (0.9 km) from Sirenis Aquagames Water Park, and within 12 mi (20 km) of Macao Beach and Cana Bay Golf Club. Punta Blanca Golf Course is 12.3 mi (19.8 km) away.

Finest Punta Cana by The Excellence Collection - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1135 out of 1553 reviews" "
Rating 8 - Good. 222 out of 1553 reviews" "
Rating 6 - Okay. 103 out of 1553 reviews" "
Rating 4 - Poor. 43 out of 1553 reviews" "
Rating 2 - Terrible. 50 out of 1553 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really good time. Would definitely go back!
Stayed 5 nights in Jan 2025

8/10 Good

Jose, woodhaven

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn't like anything, everything was okay, but not excellent
Stayed 5 nights in Jan 2025

8/10 Good

milena

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect except the food. Food wasn’t good,no fresh,no good.
Stayed 7 nights in Jan 2025

8/10 Good

Seong Yong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Korean bbq restaurant is not Clean and meat not fresh Other thing is excellence
Stayed 4 nights in Jan 2025

8/10 Good

Britney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Tevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Adrian D, Triangle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stafg was incredible!
Stayed 5 nights in Jan 2025

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, property is relatively well maintained, beautiful beach, good balance of fun and peaceful
Stayed 6 nights in Jan 2025

8/10 Good

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Fatoumata Binta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing. Views are insane. Albery ,Yunior, Javier were all incredible
Stayed 4 nights in Jan 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food are excellent at a la cart restaurant. But the food at buffet needs improvement. The servers need more education to know the property.
Stayed 6 nights in Jan 2025

10/10 Excellent

Eugenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it really interesting how they divided the adult section where it was quiet and tranquil and they had a family section that you can vacation with your small children and they would be entertained all day and evening. It’s a great place to go to relax and enjoy your time. Thank you for making my stay so great.!
Stayed 12 nights in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Staff was great. Room was great. Didn’t enjoy how often kids were running around screaming on the adult only side but I guess the lesson there is go adult only if you want to fully relax
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jan 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort for my solo birthday trip. The staff are Amazing! The food was great. This was my first resort trip but I think it is one the best just based of the friendliness of the staff. The room was clean and room service is quick as well as house keeping services. The beach was clean and not too may people trying to sell you things. The only thing that was unfortunate was the fact that the hot tubs did not get warm at all! The pool water was warmer than the hot tub lol. It was pretty windy in the evenings so that would have been a nice feature but all else was well !! I plan on coming back ! Shout out to Alexia (check in), Jimmy (butler/bell man) Orlando (adult side pool bartender), Marcelo (concierge) and Joana and Momo ! ( pro tour guides )
Stayed 4 nights in Jan 2025

8/10 Good

Frederick James, Bethlehem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall the hotel met or exceeded expectations for an all inclusive resort. Pool, bar, service all were very good. Beach was better than most in DR. Food overall was very good with the occasional dish that was poor. Restaurant service was great; if you don’t see exactly what you want, they will get it for you. Will come back and will recommend.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ann Amirthini, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

michael a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property from the rooms to the grounds around it everything was very well kept. The staff was the best we have seen at any of our other stays, excellent service everywhere we went. I’d definitely recommend this property to anyone visiting the island.. Very Very good !!!!
Stayed 6 nights in Jan 2025

6/10 Okay

Tyla

Stayed 5 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jan 2025

4/10 Poor

Joe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was beautiful and kept up well. However, floors in the room and bathroom (including shower) were slippery. Getting in and out of the jacuzzi in the room was slippery & felt unsafe. The food was poor to mediocre, & the gluten-free option was not gluten free. Was served wrong entree in another restaurant, a steak that was tough and inedible. Another meal, where I specifically said no octopus, had octopus. Was served barely cooked inedible lamb chop that I’d asked for well done. Going to the (fake) restaurants was disappointing and stressful. Loved the pools and the beach was lovely, but will not return because of the constant frustration and quality of the food. Also got a massage on the beach by a woman who was doing it hard, and though I asked her several times to do it more softly, she continued to do it so hard, my lower leg was sore and red the next day and I had to see the doctor and get medication, totalling $240.
Stayed 6 nights in Jan 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything at this hotel everything was included.
Stayed 6 nights in Jan 2025

10/10 Excellent

NOLAN CHARLES, NORTH YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, likely one of the top 3 resorts in Punta Cana. You must have Finest club, even with family, and must chose a swim up or private pool options. These are the best to enjoy ! The Finest club is top. Entertainment team (July, Soleda etc) are super nice and do great job. Some shows are really top (Magic, Jackson). Food market buffet is really great (especially the 2 pasta cook guys, and the burger Wilkin cook). We loved the buffet. Specialty restaurants are OK (Brass is likely the best; Melting pot is so-so; Duke's is Ok, but has the great beach patio! we did not try the other). Tennis, paddle, billard are super great (Roni is nice). So many pools to enjoy, and bars, so many chairs, so many towels, so many nice bartenders and star cocktail makers like Ronicet (with a black arm band). Yes, expect a few glitches but minor: no archery if younger than 12 y-o because they do not have kid size, access to fitness room is guarded by a very unfriendly "trainer" (one tall one looks nice, but the smaller one is a bully bad mannered, no other 5-star hotel in the world has prevented me to enter and do some eliptic together with my 8 y-o son); the rare bad apples at the lobby or even at the club (1 staff only in my experience, all others are fine! if he says no... don't accept, insist and then ask for someone else or the manager!! all other staff want to help and can! if you deal with one who says no, do not accept this lazy answer! everything is possible in this amazing resort!).
Stayed 7 nights in Jan 2025

8/10 Good

Burak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except it is really difficult to find availability at the restaurants for dinner, you have to wait min 45 min to be seated
Stayed 7 nights in Dec 2024