Cozumel Hotel Guide - Hotels with Air Conditioning in Cozumel, Quintana Roo

"Everyone at the property was welcoming and helpful. They assisted us in setting up activities to do during our stay and booking taxis for transportation into town. The restaurant had many delicious options and the included breakfast made it easy to start the day without a hassle. They even had room service and a few beach bars. The private beach was well maintained and tranquil. We will definitely be back our next trip! "

"Everything about this place is amazing. Cannot wait for the next visit "

"Love having a pier access, can book tours and have them pick us up right there. The staff is amazing. They really make the stay memorable. From the bell boy Amilcar, the restaurant staff victor, Sergio, Clara, Angela, Miguel, Fernando, Luis. "

"Excellent service"

"We’ve been staying at El Cozumeleno for 20 years. We like the small all inclusive vibe. There is a great snorkeling area directly in front of the hotel. Pepe Scuba picks us up right at the pier. The food is always good. Most importantly, the staff treats us like family. They’re very kind, attentive people. The rooms need some updating but for us it’s a very convenient location. "

"Sales people are way to pushy. . It was a shame to have a seafood and could never habe dinner there. The ground/lawn people were amazing. The housekeeping definitely needs some work. They would never leave wash clothes, doesn't matter how many times you ask. The ac unit worked amazing. The new body wash,shampoo etc, was a nice touch. It smells really good. Want to praise Ricky, Jorge,Nora and Guadalupe, that went above and beyond to help us when needed. Therrestaurant but could never have dinner there. "

"The service was awesome! But would suggest door locks are checked before each stay for safety.."

"The staff was super friendly and provided excellence service. The property was nice and had amazing views of the ocean. Despite a hurricane causing the beach to close we still had a great time and the hotel did an amazing job keeping up safe and entertained. "