Nikko hotels in Hanoi, Vietnam

"It was wonderful.. they really took care of us.. it was my sisters birthday month and they gave us a beautiful surprise by upgrading us to a bigger room and even decorating it with balloons and cake They didn’t have to do it and we never expected as the actual birthday was more than 2 weeks away"

"I really enjoyed staying at the Solaria. It is located next to the Old Quarter of Hanoi, which is the area that all visitors go to because it has lots of shopping, restaurants, night market, and things to see. Room was nice and clean. Free breakfast was pretty good with lots of choices. The staff is very professional and courteous. Upon my arrival, they also let me check-in early. Also, on the day that I departed, my flight was late in the evening, so they stored my luggage for me while I spent my last afternoon exploring. (I liked that they stored it in a locked room behind the reception, as it seemed more secure than other hotels that just leave your luggage in a corner of the lobby.)"

"All the staff went out of their way to help us with all sorts of other travel arrangements and make our stay so comfortable and lovely"

"This hotel has the best customer service I have had in all of Southeast Asia. They are prompt and will go above and beyond to make sure your stay is perfect. Breakfast is amazing and it is in a great location for walking in the old town. "

"From the moment we arrived the fantastic staff at Lotus boutique were friendly and very accommodating. They gave us great advise about where to eat and places to visit. Nothing was too much trouble. The breakfast each morning was great! The rooms were spacious and well kept. We really enjoyed our stay and recommend Lotus boutique. Thank you to everyone at Lotus boutique."

"Beautiful hotel "

"Great location, lovely service highly recommend "

"The check-in, breakfast, location, staff, all were great. The general manager and his assistant were always around and helping us about Hanoi. Room was clean and bed was very comfortable. Breakfast with western and Vietnamese choices was great. Rooftop bar for a drink or two had wonderful view. Location was central. Walking distance to lake Kiem. Loads of places to have dinner and Hanoi beer. It was a great hotel to stay in Hanoi and feel at home. It was the staff who made it so wonderful. "

"Great service and clean hotel .. it was spacious and the bed comfortable as well. "