Playa del Carmen Hotel Guide - Hotels in Playa Del Carmen, Playa del Carmen, Mexico

"Was a great stay …spent my birthday weekend at resort with my husband. The room was clean…loved the actual mini bar with liquor I recognized. Always stayed full .food was good,loved the fact I didn’t need reservations for specialty restaurants.i hate that about other resort .drink were good a white party was a blast.lots of thing for adults to do. Will definitely stay at another Riu hotel again "

"Very friendly staff, safe environment, fun entertainment, would recommend! "

"We loved this place! Staff was friendly and provided excellent customer service. Hotel is super clean and has good restaurant options. We enjoyed our stay so much that we are planning to go back again in 6 months. "

"Beautiful hotel, variety of food choices, excellent service, friendly staff and many fun activities "

"The wild life made our stay an awesome experience. The deer and the 4' orange iguana hanging out by the pool was awesome. (No touching though, they are still wild life) It was like living in the jungle. The buffet (especially for being a buffet) really exceeded my expectations. The options were vast and there was something different each day. The staff is incredibly friendly and helpful. Fransisco in the Itallian restaurant was hands down the best and made my birthday dinner a very enjoyable experience. The italian food was the best that we had out of the restaurants you have to make reservations for.. the food at la Hacienda was good, but not quite the spicy mexican ypu mught trafitionally expect, but still a great experience. Everything was always very clean and well maintained. The ladies that took care of our room were very kind and did a great job. There honestly isnt anything bad that i can say about our experience. We came as a couple this trip, but would def consider bringing the kids next trip. We always felt safe inside the resort. "

"Love the small nature of this resort. Being able to sit at the pool and see the beach was amazing!!"

"Service here was impeccable. Jorge, Ana, Maria, Melanie, Eduardt, Adrien, Gerardo - everyone went out of their way to ensure we were enjoying our stay. We can’t wait to come back. "

"The staff are all extremely kind and good at their jobs. The dining options in the resort are solid, and the food within each restaurant/ the buffet beat my expectations. Room service was prompt, gym was decent, and the pools and hot tub were very nice. I felt like the hotel played above my expectations. Also, as someone with severe food allergies, I felt well taken care of here. Every meal I was asked if I had allergies and was able to speak to a chef or waiter who could assist in making sure my meals were safe for me. Shoutout to Luis and Humberto!"

"Wonderful hotel for a quiet vacation with the family. Pool was nice and beach beautiful, even though it was damaged by a recent storm. Entertainment was alright but not a huge choice or variety of shows. It is geared more towards the quiet crowd rather than the party crowd.The buffet was delicious and always had a wide variety of dishes available. Restaurants were good but nothing out of this world. Staff was friendly and accommodating, but we disliked the timeshare/VIP pushiness and that areas were designated for those people only. Feels divisive in my opinion. If we are dropping that much money on a vacation as it is, guests should all be treated well and not like some are better than others. If you were not willing to pay a lot of money into a time share and are not one of the VIP folks that had a show in their lounge nightly, there wasn’t much to do but if you like a quiet, relaxing vacation and early bed time you’ll like this resort."