El Cid hotels in Akumal, Quintana Roo

"Very nice resort "

"The most amazing staff"

"I loved everything about this place and I’m coming back twice a year "

"What an amazing 8 days in paradise. I can truly say this was an amazing hotel with amazing staff. Francisco, the waiter in the buffet made sure me and my family were taken care of. He was so thoughtful, caring, and respectful. This man truly made our meals special. There were not waits for the buffet. The food in the specialty restaurants were mediocre. The buffet was good. My son especially enjoyed the teens club. Big thank you to the staff there for caring and keeping an eye on him! To the Bahía principe team, thank you for an unforgettable vacation. "

"I’m sitting here at my desk on a Tuesday morning drinking my burnt coffee dreaming of Secrets. I miss it so much already and it’s only been 3 days since we left. Secrets is outstanding. If you are looking for a luxury all inclusive this is the place. For example my fiancé was in the pool and one of the kind gentleman waiters asked if he could clean his sunglasses for him. That moment stood out as a true sign of how much they go over and above to make you feel welcome and comfortable and like you are truly on vacation barely having to lift a finger. The resort is big and easy to get lost but when you do get lost there is beauty and nature around every corner. We snorkeled with the turtles and swam in the ocean where they worked tirelessly to get rid of the seaweed. The food is top notch , the breakfast buffet is what dreams are made of. I could go on and on. Just book the trip I promise you won’t regret it. Special shout out to our concierge Fernando for taking such good care of us "

"Very clean and the food was very good. Service was impeccable."

"Great, spacious, clean, friendly place to stay. The beach had sargasso, like all the beaches on that area during that time. We had the chance of seeing the turtles come to the sand to laid there eggs. It was amazing. "

"Good, nice people, service"

"The staff and service here was phenominal. I had no complàints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good."