Akumal Hotel Guide - Casino Hotels in Akumal, Quintana Roo

"It was great"

"The residence is actually located on Tulum golf resort and Bahia Principe is across the highway. There's nothing to do on the residential side. You will definitely need to rent a vehicle which they assisted with. Please download Whatsapp, you will need it! All communications went through the app. Front desk was helpful but again nothing is at the golf resort. You can purchase armbands for the resort across the highway but no transportation is provided. They will call a taxi lol for $20,...

"Rude staff, I rented a hotel price arbnb place and I thought I was renting a hotel room. No service, noone came to take out trash and noone came to bring an extra roll of toilet paper. When asked if we can acess the pools - hard NO … when asked why- Well since last year we changed our policy but we haven’t changed the information online, and we need DAILY PASS OF $60-$100 depending which pool. Very misleading. When asked about hot water - we will fixed and they never did. "

"HORRIBLE EXPERIENCE! AVOID. Please Read Reviews Prior to Booking. I suggest reading the Paragraph Long reviews other people have placed on the booking sites because they are Accurate with the description of the Horrible Experience of this Place. Where do I Begin with the Nightmare-ish experience of this Place.1. Rude Managerial Staff 2. Poor Communication 3. Money Hungry with all the Hidden Fees/ Misleading wordings for purchasing Traps You need to have your own vehicle to get to places....

"Worst condition ever of a vacation home. It was absolutely the worst hotels.com experience ever. Just to list a few reasons: Most fans in bed-rooms not working (not ideal in warm Mexico) AC in a few rooms not working. No hot water in any bathrooms. Kitchen equipped for 4 people despite we had 10 on the reservation. Bedding for 6 people despite 10 on the reservation. Ceiling light not working in kitchen, living- and dining room. We sat in dark for 4 evenings! We moved around other light but...

"My family stayed here for 2 nights. This villa is very spacious with two bedrooms: one with a king bed, and the other room has two single beds so it's perfect for my family. There's a full kitchen with a huge fridge and nice gas stove. The roof top area is nice too but unfortunately the hammock was broken and we didn't have a chance to use the roof top jaccuzi. Just a note that the roof top is accessible from a stairway OUTSIDE of the house. Also we had some issues with the hot water...

"Our family of 5 really enjoyed ourselves here in March 2018. The owner arranged an air mattress so our 3 teen boys could be in the second bedroom. We all enjoyed the family pool at TAO and also utilized the Bahia Principe bracelets to go to the resort's beach and pool. We also returned there our last night for the free show and wished we had done so earlier, as there are free shows every night. The condo is beautiful and clean and quiet. Kevin (the owner) was super accessible by text, quickly...