Akumal Hotel Guide - Business Hotels in Akumal, Quintana Roo

"I can't say enough wonderful things about Grand Sirenis Riviera Maya Resort & Spa after our recent stay! The property is natural and clean. The natural wildlife is amazing to see. The property is also HUGE but thankfully they have shuttles to drive you around, if need be. Though all the drivers were great, we especially loved our rides with Kevin. Our concierges Dario, Lluvia, Diego, Joseph, Erick, and Omar made sure our every need was met. They were so helpful when making dinner reservations, booking with Dolphin Discovery, and booking spa treatments. In the spa, Carla was especially attentive and made us feel relaxed from the moment we walked in until the shuttle was ready to pick us up and return us to our room. The breakfast and lunch buffets are great! Marcelo and Francisco always made sure we had a table right away and helped us with drinks immediately. The evening restaurants are EXCEPTIONAL. Carnal is a MUST GO TO! The food is delicious and the singers and dancers make for a night you won't soon forget. At Oshi Hibachi, Reynaldo (chef) put on an amazing show and the food was perfectly seasoned. Pueblito Lindo has such delicious, authentic Mexican food and fresh ceviche. The shows in The Platea Theater are top notch. We especially loved the Michael Jackson show! Overall, I give this resort a 12/10 because they went ABOVE AND BEYOND my expectations!"

"We enjoyed our stay very much!"

"Opulent rooms and grounds that instill a sense of exclusive luxury and provide a tropical swim into the life of the pampered. Let me give you some context. I and my lovely girlfriend of over 1 year arrived in July 2025 for a 5 day romantic getaway from NYC. In my opinion, this resort truly deserves its AAA rating, and I am comparing it to food, services, and spa’s in NYC. The population was mostly middle age, mostly couples, some groups of friends, no pretentious folks, a little party atmosphere some nights, mostly mature and refined folks with the random intoxicated partner on the premises. My desire to write a review is because of the impeccable attention to details and highly trained service staff that caters to you like you are ultra wealthy and famous. Delicious gourmet quality food served in a mixture of fine dining restaurants (table cloths and all), open air bars, elegant buffets too, and you can opt for the Preferred Club lounge, which will serve you exclusive self-service gourmet appetizers and top-shelf drinks. Let me try to give you some concrete and tangible details for you to interpret. The green coconut water they give you has the Secrets logo char branded into the coconut, and it’s been chilled in a cooler before they hand it to you off a serving tray. The bath towel you received after your Spa treatment with body exfoliation is in a private village designed for couples, with top-to-bottom glass walls in the shower room, and it will be warm."

"Excellent service. We had a great experience. "

"Great resort! Everyone was very attentive and helpful. Definitely would return!"

"Great stay, clean rooms, friendly staff ! This Villa exceeded our expectations ! "