Majestic Hotel Group hotels in Punta Cana, La Altagracia

"The entire staff here is amazing. Everyone is friendly and welcoming! Our butler Alvero was excellent, always with a smile on his face! Anything we needed, he made it happen! Service was fantastic!!!! Food and drinks not the best. However, great coffee shop and entertainment staff. Rooftop room was nice, we enjoyed it and thought it was worth it, we had a great vacation. Loved the pools but the beach has too much seaweed so we couldn’t swim which was a little disappointing but overall great resort! Recommend!!"

"The hotel and staff were wonderful, but I have a few complaints. First I wish the hotel had Dominican food. I also wish they had jet ski rentals. The AC was not cooling enough in my room so there was a fan that was needed directly above the bed that was on nonstop which I wouldn’t prefer. The water pressure in the sink was poor. My door to my room needed to be cleaned or painted as it very dirty. Portofino restaurant could be better."

"Very enjoyable stay. Our concierge Ismael was fantastic helping us with any questions that we needed answered "

"This resort was very quiet and peaceful. There are many many things to do, many places to sit, eat, and drink. The staff was phenomenal honestly. That is what made my stay wonderful. "

"The property is really clean, the staff is nice the food at all the restaurant are good and have many options to pick from."

"The place is very nice, the staff is great. The food was real good. The daily shows where great. They go out of they’re way to make sure you’re satisfied. It’s a little far from the airport, but a nice ride. "

"Guess service agent that first help us with check was not friendly and kind of rude our fridge did not work told him and he didnt do anything had to go back an another agent help us was without a fridge for one day and had meds that needed to go in it other wise stay was excellent "

"Professional staff, helpful, "

"Great place to visit "