Iberostar hotels in Riviera Maya, Mexico

"We went to TRS for a girls' trip and were impressed with the property. The lobby/main building is beautiful, and check-in went smoothly. We stayed in Villa 69, directly across from the smaller, more chill pool. We had jacuzzi poolside suites that were very spacious and clean. There are a lot of mirrors and areas to get ready and store your clothes and toiletries. Robes and slippers. The e-butlers were great in helping us with reservations, drinks for the room, cart service throughout the property, etc. The food at the restaurants was a bit hit or miss for us. We especially liked the food at Capricho and La Boheme. The Chic Caberet is fun but not as sexy as you imagine by the dancers before the show. The infinity pool was our favorite. We were too scared to get into the saltwater one. We did the hydro experience at the spa, which was "ok". Drinks were ever-flowing and not watered down. Room service late at night was terrible and took 2 hours for delivery. Our other hiccup was that the bellman didn't pick me up with my daughters as arranged, which caused a delay, stress, and a rushed breakfast before our transport arrived. This is an excellent place for a more relaxing and quiet vacation. If you want a nightclub and a crazy pool-side party vibe, you will end up at their sister Colonial property for a swim-up bar and live music. Shout out to Belen, Hugo, Alejandro and Nestor. "

"Very nice place"

"We had the most enjoyable vacation with our family. The staff was very friendly and helpful. The property was kept immaculate and the views were so beautiful. We cried the morning we had to leave. I would recommend this amazing place to anyone looking for a great holiday. "

"Property was beautiful, restaurant options were great but service was very slow. I believe they were understaffed. "

"Wonderful resort. "

"Excellent service "

"I went for my birthday trip and it was perfect and everything I needed was included "

"Beautiful property, great all inclusive! Beautifully landscaped, great buffet and a la carte dining options. Friendly staff, welcoming"

"This was a nice property. It could use a bit of updating in the rooms. Lights were very weird - they turned on automatically when you went in the bathroom and randomly turned off on the middle of the shower! Food was good- our favorite was the Peruvian restaurant. Reservation system was very odd and at many times the restaurants seemed empty but they wouldn’t seat you. Theater had fun entertainment nightly. Overall we enjoyed our stay at this property. "