H10 Hoteles hotels in Cozumel, Quintana Roo

"Staff was amazing. Beach and snorkeling a big plus. Food choices and quality spot on. Room fridge broken-reported but never fixed. Door strike plate broken so door didn’t stay closed. Door knob to bathroom wouldn’t stay in place."

"The facilities àre very nice, but what makes the Explorian so special is their excceptional staff."

"Park Royal is a great place for families and groups. The staff is hard working and always friendly. The hotel's beach is perfect for little ones, too!"

"The staff were phenomenal, quiet property not full of partyers, so If you’re looking to relax this is a great place. There is not much of a beach, you cross the road to get to the beach area and daily buffet. There are bed cabanas to lay in by the pool and the beach. I found people would put their stuff on the beds to reserve them and would leave for hours without using them, there should be a limit for this. Swim up pool bar was great, the bartenders did a great job. It could get quite crowded and busy at times. The room was a bit outdated, wall lamp was coming out of the wall. It was quite humid most days, there was always a dampness to the room and bedding. Check in and check out were seamless, we were able to stay on property until 2:00pm and still eat/drink rather than being kicked off property at 12:00. "

"The resort was fabulous! The food and drinks were amazing. I have 2 recommendations. First get a better method of serving coffee. Your machine brewed coffee is horrible. The saving grace was the legit espresso machine at the front bar, it was the only place to get real coffee. Second start investigating in new beds. Ours was border line on being very worn out. Too squishy. "

"Loved it"

"This was such a beautiful place to stay and felt authentic. The staff are absolutely wonderful."

"Great locstion"