LGBT-Friendly Hotels in Quintana Roo

"The property was good, it was nice to have the privilege aspect. However, at the privilege beach, drinks were hard to get. The food over all was good. David our butler was amazing. It was a good property. No serious complaints. Enjoyed the trip! "

"The Excellence Beach Club service concierge:Pita, Ricardo and the servers Victor and Carlos provided excellent and friendly service throughout our stay. We will be back. "

"Aaron our butler was amazing, always answering and very responsive to our needs "

"Exceptional service. Great food. Wonderful safe and clean hotel. "

"Clean location and nice personal "

"Overall, the property exceeded our expectations. Our room was impeccable and we enjoyed the private rooftop with plunge pool. Our pool didn’t work two days during our stay because the water evaporated; we did call to have it fixed, but it didn’t get done before we checked out. It didn’t bother us too badly, but it would’ve been nice had the staff made more of an effort to clean the pool and fill it with water. Nonetheless, the restaurants were very good for the most part. The breakfast buffet, Italian restaurant, and French restaurant were our favorites. We didn’t try them all (10 total restaurants on property), but we found The Grill and Spice (Asian) to be mediocre at best. The activities and pools were outstanding. The staff… out of this world! It was a very peaceful vacation and we look forward to a future stay. I highly recommend using the hotel’s driving service to/from the airport. It’s totally worth it."

"Excellent property. Only negative is my early check-in request, offered directly on the resort’s website, went unanswered and I was unable to check in before 3pm "

"Beautiful Resort, They know how to pamper the guests!! Very comfortable, Food delicious, beach service and Maid service exceptional! The spa was one of the best experiences we have ever had!! Will definitely look at this collection of resorts in the future!! "

"Well lay out! Great service…. Well located The price is right "