Punta Sam Hotel Guide - Family Friendly Hotels in Punta Sam, Quintana Roo

"Beautiful Resort, They know how to pamper the guests!! Very comfortable, Food delicious, beach service and Maid service exceptional! The spa was one of the best experiences we have ever had!! Will definitely look at this collection of resorts in the future!! "

"Great stay"

"The hotel is 35-40 minutes North from Cancun airport. It is within a complex of different hotels so you have to pass through two security gates, having the feel of being a very secure place. Since we got there, the service was excellent and the staff super friendly, from the lobby to the waiters at the beach, everybody was helpful at any issue that could come up. There was a day that I forgot my iPhone in one of the beach chairs and when realizing an hour after, they already picked up everything from the beach I went running to the front desk, and they were able to locate my phone in the lost and found!! For me, that was amazing!!! The spa was very good too! I had such a relaxing massage. The hotel was very clean, the room big and the food was good too, considering that usually All inclusive hotels do not have the best food. The beach was very nice, and it had just some sargassum the last couple of days but I am assuming that it was because of the rain that happened those nights. The kids loved it! I would definitely recommend this hotel."

"The facilities and dinning were great, the staff was very friendly and helpful. We really enjoyed dinning in different restaurants every night. The food was outstanding. Lounging by the many pools and swim up bars were great. Romantic dinner on the beach was a great date night too."

"Thank you "

"The staff was INCREDIBLE. Cannot express how amazing our experience was. The resort was beautiful, the food was 10/10. We did a spa service and it was an incredible experience I don’t think we’ll ever experience anything like it elsewhere. Already looking to return would definitely recommend"

"I like everything "