5 Star Hotels in Playa del Carmen, Quintana Roo

"Overall the property provided good value. The staff were pleasant and very helpful and management was engaging. The beach was very excellent. Also there were enough places to stay out of the sun both around the pools and on the beach. The only drawback that I could comment on would be the slow service when it came to drinks. There were few roving waiters to take your order and if you went to the pool bar to order your own drinks the wait was usually 4-8 people deep depending on the time. Not a major drawback for us but something to consider."

"Staying at Xcaret was simply one of the best vacations we have had! The entire service and staff was amazing, we had everything and anything when we needed it. Food was superb and delicious. Now being an all-inclusive aside from the all you can eat and drink it includes entrances to their amazing parks which are filled with so many thrills and adventures, from zip lines, snorkeling, rides to Isla Mujeres on a catamaran, driving jeeps in the jungles, swimming in rivers with crystal clear waters etc, etc. Words just don't do this place justice. "

"Just returned home from Mayakoba and we absolutely loved it! The property is beautiful and the rooftop bar looking over the ocean was our favourite! Arrive at 6 pm for a complimentary mixology class and then sip your cocktail while enjoying the stunning sunset. We also loved our complimentary river cruise throughout Mayakoba. In my opinion, The Fairmont is the most beautiful of the four hotels. We didn't have a problem finding loungers throughout the day by the pools or beach. They don't allow you to reserve them, so there's always options. The restaurants were delicious, we loved them all. And the staff were very friendly and helpful. Highly recommend The Fairmont Mayakoba if you're looking for quiet luxury in Mexico. "

"Bartenders were great!"

"Excellent service "

"the best experience ever"