Playa del Carmen Hotel Guide - Romantic Hotels in Playa del Carmen, Quintana Roo

"Upgraded to Prestige level. Experience was beyond what I expected. Our butler, Juan, was very attentive to our needs. Anything we needed he was there to assist with-just a phone call away. The extras you receive with the upgrade are wonderful. You made us feel like special guests. The Prestige restaurant was magnificent. Every meal we had there was excellent. Waiters were all very attentive. To name a few, Alfonso, "

"The place is amazing, perfect for a family trip with our toddler. The whole place is clean and the service all around is amazing from the entrance, to the pool area, to the spa. The Spa by the way is a must try, we tried the couples massage and we recommend 110%. The food is amazing, all the restaurants are great and the drinks are also great, by the way their coffee and their coffee stand is amazing. The only thing I didnt love are the covers on the beds, nothing wrong with them in general I usually jus tlike heavier blankets, hubby and kid didnt mind them at all and they slept great, me not so much, would deifnitely ask for newer comforter. "

"A lot interesting animal in the area of the hotel. "

"Valentin Imperial is top notch. This was mine and my wife’s fourth time to this property. The staff is always very polite, kind, and extremely hard working. They will go above and beyond to make sure your needs and requests are met. This trip we brought another couple with us. They were pleasantly pleased with the property and their experience. They kept telling us how much fun they were having. The grounds at this resort are beautiful. The natural environment is what I love. You see wildlife as you walk down the paths on your way to the pools, beach, and restaurants. Can’t wait to plan our next visit! "

"La playa es lo mejor del hotel "

"When I arrived Isreal greated me by name. Smiles from everyone make it welcoming. The seaweed was very bad. I would recommend a different method for cleaning the beach of seaweed."

"The animals present at the property. And didn't like the beach because of too much sea weed and were not even able to go on the beach"

"Resort was filled with activities, transport was available for activities outside the resort. Food was good/ok. Would go back again!"

"I was my enjoyed every second of it definitely recommend"