Playa del Carmen Hotel Guide - Boutique Hotels in Playa del Carmen, Quintana Roo

"I have been coming here for many, many years. The hotel and grounds are immaculate. Housekeeping is great! The staff is unfailingly polite and helpful; always ready with a smile and kindness. I recommend Playa Palms without hesitation.The beach is lovely, and always clean with umbrellas and palm trees for shade for the loungers and Adirondack chairs. Very quiet at night. Very peaceful. Juli the manager,and Freddy at the front desk are terrific! I was fortunate to be there for the owners 25th...

"My room was really good, the bed comfortable and with a sea view. It is perfectly situated just beside the beach and very central in Playa del Carmen. Nicolas helped me when the remote control for the aircondition did not work, and he has a very nice attitude and knows service. Thank you. Not everyone speaks English, so Google Translate or a dictionary is handy. A lot was fixed during my stay. Workers did a good job with plants around the pool area and the elevator was fixed my last day. I...

"I had a great stay, Other than the elevators not working, it was great. The pool was clean. The Jacuzzi was great, And it’s close to 5 street"

"Stunning location!! I'm used to going to beach front resorts and even though this has beach cabanas (which are stunning! Worth the upgrade) the lagoon and cenote along with the biking path and groves is magical. You feel like you're on a private resort!! Only two restaurants which switch days they are open and one bar which is still enough to get any beverage you want and leaves you full. I recommend sticking to local dishes and the seafood (the sushi is amazing!). It was renovated years ago...

"The hotel is lovely and the staff was nice, but it was not a good experience. My room was unpleasant. My bathroom (toilet) didn’t work. There was also a problem on arrival. I had a terrible time finding the place because the hotels.com listing had no proper address. The cab driver who has worked here for decades had never heard of this tiny place. I ended up dropped me a mile away (where the dot on google maps was) after midnight and a long day of travel. Addresses are strangely nonspecific in...

"Belmond always delivers exceptional service—Belmond Maroma is no different. The staff are amazing the facilities, recently renovated, are impeccable."

"This hotel is a hidden gem by the beach. The staff is always attentive to your needs and deserve our praises. The food and drink options were always top quality. Rooms and cabins are clean and well equipped. Cabins are a bit more rustic, but each is independent and provide a sense of being alone in paradise. I would highly recommend this hotel for stays in Playa del Carmen and will return in the future. "

"Todo bien solo si un poco mas de limpieza en las sabanas "