Occidental hotels in Cancun, Quintana Roo

"As soon as we got there the staff was very very Pleasant food was great everything is easy and accessible the Riu Party is on the resort so it makes it so much easier, pool bar bartenders are the best! I highly recommend this resort I would definitely go back again"

"the food tacos by the pool are excellent "

"I like the View..One of the best experience in my life with this."

"Amazing experience all around. "

"Great entertainment "

"Perfect place for a quite relaxing vacation "

"I love most are the staff, from every single department, very courteous and professional. The service are excellent and timely manner. What I hate most is the presentation part in selling their timeshare specifically the “big guy” who supposed to be the last to convince us to buy their timeshare. I clearly indicated to him that there is no way we will get it but he kept pushing it like I don’t understand what he’s saying and he seemed not listening either to what I’m saying. I hate it but I really have to be rude to him, so he will stop persuading me. The other not so good is the fact that we supposed to be expedia VIP access which we found out when we checked in, that there is a personal concierge that comes with it, he personally greeted us and bring us in our room but that’s the first and last time we saw him. I tried to call him few times but I never talked nor returned my call. I think they should not just provide service like that cause it’s useless anyways and it just make you disappointed!"

"Service was really good and they were very accommodating with infants. "

"I like that it was smoke free. I was wish there was more shopping options "