Akumal Hotel Guide - Pet Friendly Hotels in Akumal, Quintana Roo

"The resort is absolutely beautiful, but the best part of this stay is definitely the very attentive and friendly staff. My boyfriend and I did not meet one unwelcoming or standoffish staff member. Our personal concierge, Billie, went above and beyond for us. Would definitely stay again!!"

"Pretty area, great to have all the animals around, love having the different pool and water areas, would love to have been able to hit up more food options, but of course understandable to have things limited during renovations. Staff were awesome. We loved our stay, and would return"

"I loved how all the staff was super friendly and the drinks were really good! "

"The hotel was beautiful. the grounds were amazing. The staff was great, especially Mateo. He was so helpful and friendly; he made our stay fantastic! I did not like the al la carte situation. There were no reservations available for any restaurant at all during our stay. We were forced to eat at the buffet for all of our meals every day. While the buffet had great options, it would have been nice to eat at a restaurant at least once. "

"Akumal hotel the best vacation ever"

"Had some issues with our room initially, staff was able to get us into a much better room the next day."

"I recommend going after renovations are done ."

"This was a great experience. I stayed in a single bed and it was very comfortabe. There is a cenote on site we did not know about until we were leaving and wish we knew sooner is the only thing that could have been improved on. Probably because we arrived in the evening and we booked the tour for the next morning which goes to the cenote is the reason we did not know there was a cenote. Would definitely stay again and bring the kids next time. Staff were really great and friendly and they...