Playa del Carmen Hotel Guide - All Inclusive Hotels in Playa del Carmen, Quintana Roo

"RIU Palace exceeded my expectations, the doorbell and receptionist made me feel like in paradise with warm welcome. Waiters are very nice, they pay attention to your needs at each restaurants and always smiling. Hotel extremely clean, daily activities for every age, safe hotel and familiar. This is my second time staying in this hotel, my husband and I traveled with 2 kids(4&11years old)."

"This property was very good, the only issue was that the elevator did not work for our entire stay, and being on the 3rd floor was very tiring…The breakfast buffet was outstanding, but lunch and dinner was marginal at best, the same things every day for lunch and dinner with the buffet…As for the resturant everything pretty much tasted the Same… "

"Very beautiful resort. Staff is super helpful."

"Upgraded to Prestige level. Experience was beyond what I expected. Our butler, Juan, was very attentive to our needs. Anything we needed he was there to assist with-just a phone call away. The extras you receive with the upgrade are wonderful. You made us feel like special guests. The Prestige restaurant was magnificent. Every meal we had there was excellent. Waiters were all very attentive. To name a few, Alfonso, "

"The place is amazing, perfect for a family trip with our toddler. The whole place is clean and the service all around is amazing from the entrance, to the pool area, to the spa. The Spa by the way is a must try, we tried the couples massage and we recommend 110%. The food is amazing, all the restaurants are great and the drinks are also great, by the way their coffee and their coffee stand is amazing. The only thing I didnt love are the covers on the beds, nothing wrong with them in general I usually jus tlike heavier blankets, hubby and kid didnt mind them at all and they slept great, me not so much, would deifnitely ask for newer comforter. "

"I loved the Reef28 . It was very enjoyable and clean. The room was very spacious, loved the bathroom . The customer service was 10/10, walking distance to 5th Ave and Taxi service was always available . Would definitely book again when visiting Playa Del Carmen. "

"A lot interesting animal in the area of the hotel. "

"Our entire family of 5 was so impressed by everythig about the Royal Haciendas experience. Our room was a 2 bedroom family suite and had everything we needed and much more. The room location was perfect and right across from one of the children's play pools and close to the main lobby and market. The food at every location we tried was delicious and service was impeccable. The staff take pride in what they do and go out of their way to welcome you "home". We can't wait to come back! "

"Valentin Imperial is top notch. This was mine and my wife’s fourth time to this property. The staff is always very polite, kind, and extremely hard working. They will go above and beyond to make sure your needs and requests are met. This trip we brought another couple with us. They were pleasantly pleased with the property and their experience. They kept telling us how much fun they were having. The grounds at this resort are beautiful. The natural environment is what I love. You see wildlife as you walk down the paths on your way to the pools, beach, and restaurants. Can’t wait to plan our next visit! "