Viceroy Hotel Group hotels in Playa del Carmen, Quintana Roo

"V"

"I had a great time here. The staff were all so friendly tooZ"

"I travelled alone and the staff made me feel so welcome/safe. Everyone greeted me by name. They are very caring. The property is beautiful. Please add your great season and flavors to the buffets (we come there to taste your authentic food. They will survive with a little more flavor lol). But everything is amazing ! I will be back soon. "

"Excellent experience will definitely come back love it"

"Great place to stay in Playa Del Carmen. At first I was worried about staying in a hotel not on the beach however La Pasion was much cheaper than the one overlooking the beach. At the end I am much happier of choosing this place because the one by the beach are much noisier and the beach is almost non-existent. I also found out that the beach around the holydays is super crowded and I ended up preferring to spend my relaxation time no the rooftop in the pool or in the hottub away from all the busy beaches. As far as activities we loved the Yal-Ku lagoon."

"It was wonderful "

"It was thebbest experience of our lives"

"Beautiful property, great food, very clean and staff very helpful. Make sure you book dinner reservations well in advance. Kayaks need reservations too. It was week worth the extra fee to have park access with shuttles at no addt fee. I feel like i stayed at a great resort and did not have the hassle if third party tour guides to the park. I could comr and go as i pleased. Also, the hardest part was deciding to go to parks or stay in resort, both were beautiful, clean and fun. "

"We loved the entire experience. Staff went out of their way to accommodate us at every level. "