Viceroy Hotel Group hotels in Playa del Carmen, Quintana Roo

"I just got home from Viceroy last night - I loved the quiet atmosphere of the resort, but at times it seemed too quiet. I’m not sure if it was the time of year I went, but there was at most 3 other people out at the pool/beach. It was raining off and on, so maybe that’s why too. Otherwise, the service and staff were amazing and went above and beyond every single interaction. The walking distance from my room to the common areas was not bad at all and the hotel has many umbrella stations around...

"An amazing experience!!! Will be back one hundred percent. The staff is incredible I literally wanted for nothing the whole time. Incredible place to hide away and be spoiled "