El Cid hotels in Playa del Carmen, Quintana Roo

"Magic Hotel to stay many days relaxing and enjoying the restaurants and all activities inside "

"Best resort I have ever stayed at. "

" The service was outstanding overall. The activities staff went above and beyond. The bartenders always aimed to please. The spa was a wonderful treat. We greatly enjoyed the different food, drink, and entertainment options. - The process for getting dinner reservations at the special restaurants was inconsistent and poorly communicated. We missed having a hot tub in the pool area. Not handicapped accessible-lots of steps, and a good amount of walking for a handicapped person. We had wonderful, personal service at all of the restaurants except the Mexican one. We had 2 lunches and a dinner there, and the service was slow. Tipping-the whole thing is unclear-publishing some guidelines for when to tip, how much is appropriate/expected would be so helpful for guests. "

"Amazing resort, felt like a little city with all the options the resort had to offer. "

"Why they don't have the Chill.out restaurant available in the packages."

"Great service all around with the best rooftop pool and bar area. Some shops and bar nearby did try to rip us off but the hotel is great itself. "

"Nice clean rooms Activities and entertainment in the resort facilities . Close to Tulum and Playa Del Carmen"

"Excellent highly recommended"

"This property was so beautiful. The room was a bit small but suited us perfectly, particularly because of the balcony. We loved the rooftop pool and bar with plenty of spots to lounge. We highly recommend La Pasion. "