Fiesta Americana Hotels & Resorts hotels in Playa del Carmen, Quintana Roo

"Excellent staff and food"

"Our experience was super first time, we had dinner at Chill out a beautiful experience, Luis the waiter served us and Hugo the manager approached us, they served us well, everyone greeted us very kindly, we made a reservation at Vaqueria Gracia, the waiters were all attentive, Barsai served us, then we went to eat Mama Mia and there Jose served us very attentive, Angela served us very cheerful she was Miso, in the Buffet we had Kristel who came from Family a very nice experience. We went to the game room very attended"

"The property was beautiful. The only drawback was the beach. It’s too rough and rocky!"

"Food and Service was outstanding "

"The time share portion that was optional and the free gift afterwards seemed like a scam as we were charged anyways… other than that it was amazing"

"Front desk super slow an hour wait to check in"

"Excellent service. We got upgraded to a presidential suite with no charge "

"This is the 2nd time I vissited the property and as always very good experience..this time I brought my sis in law and she loved it too. "

"The property was beautiful and all the staff was amazing, especially Alberto and Emanuel from the entertainment team"